RadsForVets expands after pilot of chat, video reports and diagnosis-first reads

RadsForVets says a 15-month pilot across 50-plus veterinary practices showed faster communication and clearer radiology reporting through Real-Time Chat, Video-Enriched Reports and a diagnosis-first format. The company is now expanding its teleradiology service internationally and across veterinary practice types.

Why it matters: - Veterinary clinics often need fast radiology input to avoid delays in treatment, repeat imaging and longer hospital stays. - RadsForVets says the pilot features helped practices get clearer answers faster and cut down on follow-up calls for clarification. - The rollout could change how clinics across general practice, urgent care and specialty hospitals interact with radiologists.

What happened: - RadsForVets completed a 15-month pilot of three platform features across more than 50 partner practices. - The features were Real-Time Chat, Video-Enriched Diagnostic Reports and a diagnosis-first report format. - Thirty participating practices adopted Real-Time Chat as their main way to contact a radiologist within the first month, according to Founder Ranjan Jayanathan. - The company is now expanding its veterinary teleradiology service to multiple countries.

The details: - Real-Time Chat gives each case a dedicated thread with the reading radiologist. - Veterinarians can use chat to ask pre-imaging questions, send follow-up questions, share additional images or clarify findings without a phone call. - Urgent Chat requests have received responses within minutes on both sides of the conversation. - Kathryn Monick, DVM, co-founder of Scout Veterinary Urgent Care, said the chat feature creates a true partnership between the clinical team and the radiologist and helps improve diagnostic decisions. - Video-Enriched Reports were used in about 40% of cases during the pilot. - The video walkthroughs were reserved for findings where a short video added diagnostic clarity beyond a written description. - Customers described the video summaries as a teaching tool for newer veterinarians and staff. - The video-link-plus-QR-code system behind the reports is patent-pending. - The Diagnosis-First Report Format puts prioritized diagnoses and recommendations before detailed findings. - RadsForVets says the format lets veterinarians act on a report in seconds rather than reading several paragraphs first. - The company says STAT X-ray cases are returned within 1 hour and STAT CT, ultrasound and MRI cases within 4 hours. - RadsForVets says pricing and speed stay the same 24 hours a day, 7 days a week. - Every case is read by a radiologist certified by the American College of Veterinary Radiology or the European College of Veterinary Diagnostic Imaging. - The radiologist team includes about 30 professionals around the world. - RadsForVets supports dogs, cats and exotic companion animals.

Between the lines: - The pilot points to a broader push in veterinary diagnostics toward faster, more interactive specialist support. - Real-Time Chat and video-enriched reporting also suggest the company is trying to reduce friction for clinics that need quick, high-confidence decisions. - The diagnosis-first format reflects a workflow change designed for speed, not just more information. - Chief Medical Officer and Co-Founder Miriam M. Shanaman said prompt radiology consults can help avoid hidden costs tied to unnecessary repeat imaging, prolonged hospitalization and unclear clinical direction.

What's next: - RadsForVets plans to keep expanding its service across countries and into more veterinary specialties. - The company is positioning Real-Time Chat as a standard part of every case and Video-Enriched Reports as an option for complex findings. - The pilot results will likely serve as the main proof point for adoption by new clinics and regions.

The bottom line: - RadsForVets is betting that faster chat, clearer reports and around-the-clock specialist access can make veterinary radiology easier to use and more actionable for clinics.